Apple Desktops
Apple certification programs are programs created by Apple Inc. to verify an in-depth knowledge of various areas of Apple's products. more...
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They are designed to create a high level of technical proficiency among Macintosh service technicians, help desk support, technical support, system administrators, and professional users. Apple certification exams are offered at Prometric testing centers and Apple Authorized Training Centers.
Hardware certifications
These certifications are designed for individuals interested in becoming Macintosh desktop service technicians, help desk, desktop support, or Macintosh consultants who need all-around experience in servicing hardware such as desktop macs and laptops.
Apple Certified Desktop Technician (ACDT)
This certification is designed for individuals interested in becoming Macintosh desktop service technicians, but also very useful for help desk officers, desktop support officers, and others needing a comprehensive understanding of how Apple desktops operate.
- Required courses
Apple Desktop Service (Prometric exam #9L0-005);
Mac OS X 10.4 Service and Support (Prometric exam #9L0-060) or Mac OS X Support Essentials v10.4 (Prometric exam #9L0-401);
Apple Certified Portable Technician (ACPT)
This certification is designed for individuals interested in becoming Macintosh portable service technicians, but also valuable for technical support staff and reseller service personnel who deal with and maintain Macintosh portable hardware on a daily basis.
- Required courses
Apple Portable Service Exam (Prometric exam #9L0-207);
Mac OS X 10.4 Service and Support (Prometric exam #9L0-060) or Mac OS X Support Essentials v10.4 (Prometric exam #9L0-401);
Software certifications
Certifications for pro application users
These certifications are designed for individuals who need a high skill-level in the use of Apple's pro applications or for professionals who provide support for Final Cut Pro software and peripheral devices.
IT professional certifications
These certifications are designed for IT professionals who support Mac OS X or who perform Mac OS X desktop support and troubleshooting, such as help desk staff, system administrators, service technicians, and service desk personnel.
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